Premium Balloon Decoration & Celebration Styling Services

HappyHeartss (“we,” “our,” “us”) is dedicated to protecting your privacy and ensuring a safe, secure experience when you use our website: www.happyheartss.com.

This Privacy Policy explains how we collect, use, store, and safeguard your information when you explore our balloon decoration services, book birthday decorations, request anniversary décor, or interact with any of our home celebration styling services crafted by Khushi Dil Se.

By using our website or booking our services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect personal and non-personal information to provide and improve our decoration services, including birthday setups, anniversary decoration, baby-shower décor, romantic surprises, candlelight dinners, and customised celebration experiences.

a. Personal Information

This includes details you voluntarily provide during booking or inquiry:

• Name, phone number, email address
• Address, pincode, and event location
• Payment details needed for order processing
• Booking preferences, chosen themes, and service requests
• Google login or OTP-based login data

b. Non-Personal Information

Automatically collected to enhance performance and SEO:

• Device and browser information
• IP address and geolocation (city/pincode)
• Pages viewed, time spent, click behavior
• Cookies and tracking data for analytics and personalization

2. How We Use Your Information

HappyHeartss uses collected information to deliver a seamless experience across all balloon décor services and celebration categories:

• To process bookings, orders, payments, and service confirmations
• To suggest relevant décor options based on city/pincode
• To send updates regarding your decoration service, timing, or order status
• To improve website performance, SEO rankings, and user experience
• To recommend add-ons or related décor themes
• To comply with legal, financial, and security requirements
• To enhance personalization in birthday décor, anniversary setups, surprise planning, and more

3. How We Protect Your Information

We implement strong technical, administrative, and physical security systems to safeguard your data from unauthorized access, misuse, or alteration.

While we use industry-standard protections, no digital platform can guarantee 100% security. We continuously update our systems for better protection.

4. Sharing Your Information

HappyHeartss does not sell, trade, or rent your personal information.

We may share limited information with:

• Trusted partners assisting in service delivery
• Payment gateways such as Razorpay
• Logistics, decorators, or operational teams handling your booking

All third-party partners follow strict confidentiality and data-protection guidelines.

5. Cookies & Tracking Technologies

Our website uses cookies and similar tools to support:

• Smooth browsing and personalization
• Remembering your selected preferences, pincode, or city
• Enhancing SEO performance and service recommendations
• Analytics for improving balloon decoration services and user experience

You may disable cookies through your browser settings, but doing so may limit website functionality.

6. Third-Party Services

HappyHeartss does not use external advertising links.

However, online transactions made through Razorpay or similar payment gateways are subject to their individual Privacy Policies. We strongly recommend reading those policies before making payments.

7. Your Rights

You have full control over your personal information.

You may request to:

• Access, correct, or update your information
• Delete your stored data
• Opt out of promotional updates or marketing messages
• Request clarity on how your data is processed
• Modify booking details before service execution

To exercise any of these rights, contact us at messagetothehappy@gmail.com.

8. Retention of Information

We retain your information only as long as necessary to:

• Provide booked services
• Maintain records for legal and financial compliance
• Improve our decoration services and customer experience
• Resolve disputes, refunds, or order-related issues

Once data is no longer required, it is securely deleted.

9. Changes to This Privacy Policy

HappyHeartss may update this Privacy Policy to reflect:

• New services such as themed decor
• Changes in data protection laws
• Updates to website features, login methods, SEO structures, and booking systems

All updates will appear on this page with a revised effective date. Visitors are encouraged to review this page periodically.

10. Contact Us

For questions or concerns regarding our Privacy Policy or data practices, contact us:

• Email: messagetothehappy@gmail.com
• Phone: 8355052399
• Website: www.happyheartss.com

We are always here to support you in creating beautiful celebrations — Khushi Dil Se.